FREQUENTLY ASKED QUESTIONS

FAQ

You’ll find answers to the most frequently asked questions here.

FREQUENTLY ASKED QUESTIONS

FAQ

You’ll find answers to the most frequently asked questions here.

Before moving in

Can I visit the different student apartments before moving in?

Thanks to our 360° videos,you can easily get an impression of the apartments and the common rooms from home. We can arrange an inspection on site for you and your parents. Just call our management team and make an individual appointment..

Rental & Costs

How can I apply for an apartment?

Please use the rental inquiry on our website. We will get back to you as soon as we have a free apartment for you.

Does the amount of rent vary during the tenancy agreement?

The tenancy agreement includes an annually graduated rent of 2%

Is it possible to rent an apartment for a short period of time (e.g. 6 months or less) if I’m doing an internship or something similar?

The student apartments are only meant for students, trainees or interns who have supporting evidence of education and training. The minimum rental period is six months.

How much is the deposit?

The deposit is equivalent to two months rent.

Can two people move in?

Only the “Elbstrand” apartment class has enough rooms and can rented by 2 people.

Are there costs that I have to pay on top of rent and deposit, e.g. utilities or admin fees?

No! The rental price is ALL INCLUSIVE (covering all utilities). There are no hidden handling fees or commission fees that you need to pay. When you move out, there will be a final cleaning fee due which amounts to €150. This will be debited from your bank account together with the last rent.

If my parents are acting as guarantors, do I have to or do they have to sign the rental contract?

You and your parents sign the rental contract.

I’d like to terminate the tenancy agreement – what do I need to do?

You have to terminate the tenancy agreement in writing and three months before the end of the semester (31.03. or 30.09.).

How can I apply for an apartment?

Please use the rental inquiry on our website. We will get back to you as soon as we have a free apartment for you.

Does the amount of rent vary during the tenancy agreement?

The tenancy agreement includes an annually graduated rent of 2%

Can two people move in?

Only the “Elbstrand” apartment class has enough rooms and can rented by 2 people.

Are there costs that I have to pay on top of rent and deposit, e.g. utilities or admin fees?

No! The rental price is ALL INCLUSIVE (covering all utilities). There are no hidden handling fees or commission fees that you need to pay. When you move out, there will be a final cleaning fee due which amounts to €150. This will be debited from your bank account together with the last rent.

Is it possible to rent an apartment for a short period of time (e.g. 6 months or less) if I’m doing an internship or something similar?

The student apartments are only meant for students, trainees or interns who have supporting evidence of education and training. The minimum rental period is six months.

How much is the deposit?

The deposit is equivalent to two months rent.

If my parents are acting as guarantors, do I have to or do they have to sign the rental contract?

You and your parents sign the rental contract.

I’d like to terminate the tenancy agreement – what do I need to do?

You have to terminate the tenancy agreement in writing and three months before the end of the semester (31.03. or 30.09.).

Apartment

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Apartment

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How big is my bed?

The beds are either 1.00m x 2.00m or 0.90m x 2m in size. The management team will inform you as soon as possible so that you can purchase the right mattress.

How is the kitchen in my apartment equipped?

The Pantry has 2 ceramic hobs, a microwave with integrated grill, and a sink. An LED strip provides optimal lighting.

Kitchen utensils such as cutlery, pots etc are not included and you must provide them yourself.

UNSICHTBAR

UNSICHTBAR

Is there a telephone or telephone connection in the room?
As mobiles have replaced landlines there are no connections in apartments.
Is there a TV or TV connection in the apartment?

The apartments have no TV or TV connections. You can either install a DVB-T2 or Online TV system yourself or relax in front of a TV available in one of the study rooms or in the lounge.

Do I have Wi-Fi in my apartment? If yes, what costs do I have to pay?

At all STUART locations, there is free high-speed Internet via Wi-Fi. In addition to that the data plugs in your student apartment ensure a particularly fast LAN connection.

How big is my bed?

The beds are either 1.00m x 2.00m or 0.90m x 2m in size. The management team will inform you as soon as possible so that you can purchase the right mattress.

How is the kitchen in my apartment equipped?

The Pantry has 2 ceramic hobs, a microwave with integrated grill, and a sink. An LED strip provides optimal lighting.

Kitchen utensils such as cutlery, pots etc are not included and you must provide them yourself.

UNSICHTBAR

UNSICHTBAR

Is there a telephone or telephone connection in the room?
As mobiles have replaced landlines there are no connections in apartments.
Is there a TV or TV connection in the apartment?

The apartments have no TV or TV connections. You can either install a DVB-T2 or Online TV system yourself or relax in front of a TV available in one of the study rooms or in the lounge.

Do I have Wi-Fi in my apartment? If yes, what costs do I have to pay?

At all STUART locations, there is free high-speed Internet via Wi-Fi. In addition to that the data plugs in your student apartment ensure a particularly fast LAN connection.

Facilities & Services

Do I have access to a launderette service or washing machines in the building?

In every STUART there are laundries with enough washing machines and clothes dryers. You can use our modern wash app to keep an eye on the machine and even pay.

Is there a cleaning rota for the communal areas that I have to follow?

STUART is not your everyday student accommodation! You don’t need to scrub any floors or hoover the common rooms – we’ll take care of that as these extra costs are included in your rent. Of course, every student should dispose of her/his own garbage.

Are room cleaning services available? If yes, how much does this cost?

Please ask the management team about this (cleaning fees vary depending on the size of the apartment).

Can I borrow vacuum cleaners, irons and ironing boards?

Of course. All these household appliances are available to use and can be borrowed from the House Manager aka “Hauswart” for free.

Are there enough mailboxes?

Yes. Each STUART resident has his/her own mailbox. After receiving a key, you can be sure that your mail won’t get lost. Just specify the apartment number and the mailman will find your mailbox. In addition, there are enough parcel boxes, so that your online order can be delivered securely.

How can I get information about events, etc.?

STUART will keep you up to date via email newsletters and through our Facebook group. You’ll also get news on our Facebook and Instagram fan pages.

Are there parking facilities for my bicycle?

Depending on the location, you can park your bike either in a bicycle room or in a secured outdoor area.

Are there designated parking spaces in front of the building? If yes, how much do these cost?

No. Due to the central location of STUART Student Apartments, we cannot offer you any special parking spaces.
However, ask the management team, if there are any alternatives nearby.

What about safety?

We will do our best to ensure your safety at STUART. Every single apartment is equipped with a bell and intercom system. Thanks to the intercom system every student can see who is standing at the door and decide beforehand whether to let visitors in. Fire protection is extremely important to us! In addition to the many fire protection doors in the building, there is a modern fire detector in each apartment, which alerts you immediately, should there be smoke in your apartment.

Facilities & Services

Do I have access to a launderette service or washing machines in the building?

In every STUART there are laundries with enough washing machines and clothes dryers. You can use our modern wash app to keep an eye on the machine and even pay.

Is there a cleaning rota for the communal areas that I have to follow?

STUART is not your everyday student accommodation! You don’t need to scrub any floors or hoover the common rooms – we’ll take care of that as these extra costs are included in your rent. Of course, every student should dispose of her/his own garbage.

Are room cleaning services available? If yes, how much does this cost?

Please ask the management team about this (cleaning fees vary depending on the size of the apartment).

Can I borrow vacuum cleaners, irons and ironing boards?

Of course. All these household appliances are available to use and can be borrowed from the House Manager aka “Hauswart” for free.

Are there enough mailboxes?

Yes. Each STUART resident has his/her own mailbox. After receiving a key, you can be sure that your mail won’t get lost. Just specify the apartment number and the mailman will find your mailbox. In addition, there are enough parcel boxes, so that your online order can be delivered securely.

How can I get information about events, etc.?

STUART will keep you up to date via email newsletters and through our Facebook group. You’ll also get news on our Facebook and Instagram fan pages.

Are there parking facilities for my bicycle?

Depending on the location, you can park your bike either in a bicycle room or in a secured outdoor area.

Are there designated parking spaces in front of the building? If yes, how much do these cost?

No. Due to the central location of STUART Student Apartments, we cannot offer you any special parking spaces.
However, ask the management team, if there are any alternatives nearby.

What about safety?

We will do our best to ensure your safety at STUART. Every single apartment is equipped with a bell and intercom system. Thanks to the intercom system every student can see who is standing at the door and decide beforehand whether to let visitors in. Fire protection is extremely important to us! In addition to the many fire protection doors in the building, there is a modern fire detector in each apartment, which alerts you immediately, should there be smoke in your apartment.